Refund Policy

Last updated: September 2026

At Book A Pandit Ji, we want every family to book with confidence. This policy explains cancellations, rescheduling and refunds for ceremony bookings.

Before confirmation

Submitting a booking request is free and non-binding until our team confirms your pandit and pricing via WhatsApp or phone. You may cancel at no charge before confirmation.

Rescheduling

Free rescheduling is available up to 24 hours before your confirmed ceremony date, subject to pandit availability. Contact us on WhatsApp to reschedule.

Cancellations

• More than 48 hours before ceremony: Full refund of any advance paid, or free cancellation if payment is due on the day
• 24–48 hours before ceremony: 50% cancellation fee may apply to cover pandit scheduling
• Less than 24 hours: No refund; rescheduling subject to availability

Service issues

If a pandit fails to arrive or the service does not meet agreed standards, contact us immediately. We will work to resolve the issue, arrange a replacement, or offer an appropriate refund.

Instant Kundli

Instant Kundli is a digital report. Refunds are recorded by our team (they are not automatic). Current rules:

• Paid, calculation not started: Full refund. Fulfillment is stopped.
• Terminal calculation failure: Full refund. You did not receive a Kundli.
• PDF permanently failed: Full refund. A downloadable report could not be produced.
• After successful delivery: No refund. The digital report has already been provided.

WhatsApp us or email hello@bookapanditji.com with your Kundli order reference. Expert Kundli refunds continue to be handled case by case.

Contact

For refund requests, WhatsApp us or email hello@bookapanditji.com with your booking reference number.